Frequently asked questions
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Plans & the two apps
Do I need both apps?
No — use either or both. Every plan includes the PC app (Windows) and the phone app (Android), on 1 PC + 1 phone at the same time.
Do both apps do the same things?
No. The PC app is the full toolkit. These are in the PC app only, on every plan: several streams open at once, gift animations, music requests (!sr) & music player, recording, instant replay, stage for obs, vs auto-gift, snipe bot. The phone app (one stream at a time, keeps running with the screen off) has — every plan: watch streams, chat with photos, role badges & mentions, profile cards & viewer list, chat translation, live alerts, your own MeetMe accounts, settings backups to your account, keeps running with the screen off + mention alerts; Plus adds chat bot, stream goal bar with bot announcements, stream recap when you leave, auto hearts; Pro adds guest box tools, moderation tools, super bouncers, a bot account & Crew.
Does my plan unlock the same things on the phone?
Yes — a feature is on the same plan in both apps. Some features only exist in one app (recording and OBS are PC-only; keeping running with the screen off is phone-only). In the phone app: every plan: watch streams, chat with photos, role badges & mentions, profile cards & viewer list, chat translation, live alerts, your own MeetMe accounts, settings backups to your account, keeps running with the screen off + mention alerts; Plus adds chat bot, stream goal bar with bot announcements, stream recap when you leave, auto hearts; Pro adds guest box tools, moderation tools, super bouncers, a bot account & Crew.
Can I record, use instant replay or Stage for OBS on my phone?
No — those are PC-app features on every plan, including Pro. On the phone you get the chat, the bot and your controls.
How many streams can I have open?
In the PC app: Basic 1, Plus 3, Pro 6 at once. The phone app is in one stream at a time on every plan.
Which plan do I need for the chat bot?
Plus or Pro — the same in both apps. Plus also has auto hearts, the stream goal bar and stream recaps. Pro adds super bouncers, guest box tools, moderation tools, a bot account and Crew — plus VS auto-gift and the snipe bot in the PC app.
Is there an iPhone or Mac version?
Not yet — Twisted Studio is for Windows 10/11 and Twisted Mobile for Android 8+. iPhones stop apps running in the background, which the bot needs.
Can I use several MeetMe accounts?
Yes. The PC app signs in 2 MeetMe accounts on Basic, 3 on Plus and 5 on Pro. A separate bot account for the chat bot, and Crew (several of your accounts in one stream), are part of Pro. The phone app uses your main account, plus a bot account on Pro. Your plan is tied to your account here, not to a MeetMe account.
Paying, refunds & cancelling
How do I pay?
Through PayPal — with your PayPal balance, a bank account or a card. Monthly or yearly; it renews by itself until you cancel.
Can I get a refund?
Within 3 days of a payment: press Request a refund next to it on your Billing page. After 3 days payments can’t be refunded, but you can cancel any time so you aren’t charged again.
How do I cancel?
Billing › Cancel subscription (or in your PayPal account). Nothing more is charged and the plan keeps working until the end of the period you paid for.
Can I switch plans?
Yes, any time on your Billing page. New features start straight away; the new price starts at your next payment.
Where are my receipts?
On your Billing page — every payment has a printable receipt, and there’s a yearly statement. PayPal also emails a receipt.
Do you add tax?
Prices are in USD. If tax applies where you live, PayPal shows it before you confirm.
Devices & signing in
How do I sign in to the apps?
With the same email and password as this website. With 2-step sign-in on, the app asks for your code too.
I got a new PC or phone
Remove the old one on your account page (or Sign out inside the old app), then sign in on the new one. You can move a plan twice a month.
It says my plan is in use somewhere else
A plan works on one PC and one phone at a time. Sign the old device out on your account page. Don’t recognise a device? Use “Sign out all my devices” and change your password.
Can I share my plan with a friend?
No — a plan is for one person. Plans used from two places at once are flagged and can be turned off.
Do I need the website open?
No — the apps check your plan by themselves every few minutes.
Your data
What do you keep about me?
Your account, purchases, the devices you sign in on, backups you make and support messages — see the privacy page. You can download all of it from Login & security.
Are my MeetMe logins sent to you?
No. They stay on your device; the apps talk to MeetMe directly, and backups leave logins out.
Will MeetMe know I’m using this?
The apps use your own MeetMe account like you would. We aren’t connected to MeetMe — follow MeetMe’s rules when you use bots and automatic features.