- Getting started: from buying to streaming
Four steps and you're in. Make an account on this website and confirm your email (we send you a link). Pick a plan on the Pricing page and p…
- Signing in to the apps
Both apps sign in with your website account — the same email and password you use here. Twisted Studio (PC): the sign-in screen appears when…
- Moving to a new PC or phone
A plan works on one PC and one phone at a time, so free the old one first. On the website: My account › Overview › Devices › Remove next to …
- “Your plan is in use on another device”
This means your plan's PC (or phone) slot is already taken by another device. Forgot to sign out the old one? Remove it under My account › O…
- Which plan do I need?
One plan covers both apps, and a feature is on the same plan in both. Every plan: watching streams, chat with photos and badges, profile car…
- Changing your plan, going yearly, or cancelling
Everything is on My account › Billing. Change plan: press the plan you want and approve it in PayPal. New features start straight away; the …
- Refunds
Changed your mind? Ask within 3 days of a payment and you get it back in full. Open My account › Billing and press “Request a refund” next t…
- Receipts, yearly statements and business details
Every payment has a printable receipt on My account › Billing (Print / save as PDF). “Yearly statement” on the same page lists a whole year'…
- Turning on 2-step sign-in (and losing your phone)
2-step sign-in asks for a 6-digit code from an app on your phone as well as your password — so a stolen password alone can't get in. Go to M…
- Using a promo code
Got a code from a giveaway or from us? Log in, open My account and type it into “Have a promo code?”, or open the link you were given. The p…
- Changing your email or password
Both are on My account › Login & security. Email: type the new address and your password. Nothing changes until you press the link we send t…
- Backing up and restoring your settings
Backups keep your bot, chat look, themes and tags safe on your account — great for a new PC or phone. Logins and passwords are never include…
- Installing Twisted Studio on Windows
Twisted Studio runs on Windows 10 and 11 (64-bit). Download it from the Download page and run the installer. Windows may say “unknown publis…
- Adding streams and watching several at once
On 🏠 Main press Add a stream. Browse 🔥 Trending, 📍 Nearby, ✨ New, ⚔️ Battles or 💘 Next Date, or paste a link / type a name under “or add dir…
- Setting up the chat bot
The chat bot is part of Plus and Pro. Open Tools › 🤖 Chat Bot. Welcome messages: greet people when they join — first-timers, regulars and VI…
- Music requests (!sr)
Part of Plus and Pro, in the PC app. Turn it on in Tools › 🤖 Chat Bot › 🎵 Music. Viewers type !sr and a song name (or a YouTube link) in cha…
- Auto hearts
Part of Plus and Pro. Open a stream and press ❤️ Hearts on the tool rail. Pick a speed and press Start. Add a heart target to stop after a n…
- The stream goal bar
Part of Plus and Pro. A goal bar for any stream you're in — diamonds, hearts or followers. Press 🎯 Goal on the stream's tool rail. Pick what…
- Stream recaps
Part of Plus and Pro. When you close a stream you watched for 2 minutes or more — or the stream ends — a recap shows what happened while you…
- Recording and instant replay
Both are part of Plus and Pro, in the PC app. Recording: open the stream, press 🎛 Controls on the tool rail and start recording. Stop it the…
- Putting the stage into OBS
Stage for OBS is part of Plus and Pro. Press Ctrl+K in Twisted Studio and type OBS to open 📺 OBS overlays. Pick which stream, then copy the …
- Super bouncers
Part of Pro. Super bouncers are people you trust who can run your stream from chat with “/” commands — the guest box, the date box, your sta…
- Extra MeetMe accounts, bot accounts and Crew
Add MeetMe accounts on the 👤 Accounts page. How many can be signed in: 2 MeetMe accounts on Basic, 3 on Plus and 5 on Pro. A bot account let…
- Guest box and battle tools
Part of Pro. 🎁 Box on the stream's tool rail: gift or favorite anyone in the guest box, and (as the host or a bouncer) mute, remove or accep…
- The app is slow, or a stream looks stuck
A few things to try, quickest first. Press 🔄 Reload on the stream's tool rail — it reconnects just that stream. Close streams you aren't wat…
