The app is slow, or a stream looks stuck

A few things to try, quickest first.

• Press 🔄 Reload on the stream's tool rail — it reconnects just that stream.
• Close streams you aren't watching: every open stream uses memory and internet.
• Settings › Troubleshooting › 🔄 Reload frozen streams (or Reload all streams) — fixes most frozen video, e.g. after your computer wakes from sleep.
• Still stuck? Restart the app. Updates install on restart, which often fixes it too.

Check the Status page in case something is wrong on our side, then write to us with what you clicked and what happened (a screenshot helps).