Refunds

Changed your mind? Ask within 3 days of a payment and you get it back in full.

• Open My account › Billing and press “Request a refund” next to the payment. It shows the last moment you can ask.
• We answer by email; the money goes back to your PayPal account, usually within minutes. A refunded plan stops working.
• After 3 days a payment can't be refunded — but you can always cancel so you aren't charged again.

Please write to us before opening a PayPal dispute: a dispute turns the plan off straight away.